Before You Book

• Please confirm that we accept your insurance before continuing.

• Please review our services. We provide Medication Management, not therapy.

• If at any time you decide not to proceed, please notify us so we can cancel your appointment.

• Booking form is at the bottom of this page.
   

What Happens After You Submit an Appointment Request

• We will review the answers to the questions to ensure we can help.

• We send a small text message to the number provided to verify you scheduled the appointment.

• Once you respond, we confirm your appointment.
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Intake Requirements.

• Intake forms will be emailed to you.

  • Please check your spam folder if you have not received any emails within 24 hours.

• You will be given a specific date to complete them.

• If intake forms are not completed by the date, your appointment will be cancelled.

• You must upload clear images of the front and back of your primary insurance card.

  • If you have secondary insurance, include that card as well.

• You must upload a valid photo ID (typically a driver’s license).

• Clients with commercial-only insurance must provide a credit card.

  • This card is used to process copays, deductibles, and coinsurance.
     

Important Information About Our Practice.

• We are 100% telehealth.

• No in-office appointments are available.

• All forms are completed online.

• All appointments are held over Zoom video conferencing.

• All communication between appointments is handled through our secure app, Spruce.

  • You are not required to use Spruce, but it is the only method we use for communication outside of appointments.
     

Nomadic Behavioral Health: Key Policies

• Appointments cancelled less than 24 hours before the scheduled time will be charged.

• No-shows will be charged.

• Multiple no-shows may result in discharge from the practice.

• You are responsible for notifying us immediately of any insurance changes.

• If you have a large deductible insurance, payment may be required before the appointment.

• Payment for Self-pay / Cash appointments will be charged up to 3 hours before the appointment.
   

Questions before booking?

• Check out our FAQ Page for answers to commonly asked questions.​

• Go to our Contact Page and send us any questions via our form.

• Email us via contact@nbh.care

• Text us a message / question to:  (804) 531-4732

• Because I see clients all day, email or text are preferred over phone calls.